Shipping policy

Last updated: November 10, 2026

goodr offers goodr products to customers in the United States.

United States shipping

We ship goodr orders to addresses in the United States. Standard Shipping is free.

Processing and transit times

Orders are normally processed within 1–2 business days. After shipment, Standard Shipping normally takes 4–6 business days in transit. Weekends and United States federal holidays are not business days. These timeframes are estimates rather than guarantees because carrier conditions and events outside our control may cause delays.

Tracking

After an order ships, tracking information is sent to the email address used for the order. Carrier scans can take time to appear.

Address changes

If the shipping address is incorrect, contact us as soon as possible. We will try to help before shipment but cannot guarantee a change. After a package has shipped, an address change might not be available or successful.

Delays, loss, damage, and delivery errors

If tracking is delayed, a package appears lost, an order arrives damaged, or delivery occurred at the wrong location, contact us with the order number and relevant details. For damage or an incorrect delivery, include photos when available. We will review the shipment and coordinate the next appropriate step with you and the carrier.